The days are sweet FAQ
Q1: Why are your business hours so short?
A1: The store manager is a retired person in the financial industry. Opening this store is a hobby to pass the time after retirement. I hope to benefit people who can't eat sugar like him, and can have delicious ice cream and desserts to eat. But the reason for the store manager's retirement is also because his body has been harmed by grouping, and he doesn't want to exhaust himself to open this store. We are open from Thursday to Sunday from 1pm to 6pm, and we are not closed on national holidays. Occasionally, the store manager will take a vacation to go mountaineering, and will notify everyone in our fanpage in advance. If you are afraid of making a trip in vain, please check Google Maps ( https://g.page/jourdoux-tw ) before coming to the store to confirm our business hours. If you come to the store and encounter that we have not opened a store, please forgive me...
Q2: Your business hours are so short, and there are no people on weekdays, why are you still open? Is the store manager rich?
A2: Many customers ask this question because they are afraid that we will not be able to eat our ice cream after pouring it. Don't worry everyone, more than 80% of our business comes from online ordering and channels. Therefore, although the business hours are short, it will not go bankrupt, and the store manager has no money, only retirement funds. If you are afraid that we will fail, please help us introduce more friends and relatives who have the same needs as you to avoid sugar...
Q3: Can your ice cream and desserts be eaten by diabetics?
A3: The store manager has suffered from diabetes for more than 20 years. Diabetics cannot eat almost all ice cream and desserts. Occasionally, some sugar substitutes are used, and most of them are not very tasty. Because the store manager loves to eat, it is better not to eat something that is not delicious. So I spent a lot of time researching how to make delicious ice cream and desserts with the lowest sugar and carbohydrates. 90% of customers can't tell that our products are made with sugar substitutes. Most of the products have no added sugar, but some cakes must use sugar to pass the cake. Fruits and milk also contain fructose and lactose. So our ice cream and desserts still have an average of 5% sugar content. We are not medical professionals, and it is up to you to judge whether diabetes can eat. The store manager with diabetes and the store manager's mother herself are scared to eat...
Q4: Why does it still taste sweet without adding sugar?
A4: We use two sugar substitutes, erythritol and maltitol, in our ice cream and desserts. Sugar alcohols are sugar's cousins, which taste like sugar and are also carbohydrates, with the same calories as sugar. However, due to a slight difference in the chemical formula, the human stomach and intestines cannot absorb sugar alcohols. The calories eaten are discharged when you go to the toilet, so the blood sugar will not become high. Similar carbohydrates include konjac and dietary fiber. But because the stomach can't digest it, eating too many desserts, especially those made with maltitol, may have side effects of flatulence or diarrhea.
Q5: Do those desserts have added sugar?
A5: All whipped cream rolls and blueberry lemon pound cakes have added sugar to help the cake pass. The amount of sugar used is about 25% of the standard amount.
Q6: Are those desserts edible for vegetarians?
A6: In addition to cheese (with gelatine added), our desserts are all vegetarian. Friends who don’t eat eggs can eat our ice cream (no eggs except custard vanilla), and friends who don’t eat dairy can eat our sorbet or the plant milk ice cream that is launched from time to time.
Q7: How long will it take for the goods ordered online to be shipped?
A7: If you are ordering ice cream, as long as we have ready stock, it will usually be shipped the next day after the order is placed. If you are ordering cakes, because the cakes are freshly made by the store manager according to the order of the order, the average waiting period is about one week before delivery. In addition, our store is closed on Mondays, Tuesdays, and thirds, and the home delivery company does not accept goods on Sundays. So every week will only be shipped on Thursday, Friday and Saturday. If you can't wait, don't place an order.
Q8: What is the free shipping threshold for online ordering?
A8: As long as you order more than 2,000 yuan at a time, we will deliver the goods to the same address, and we will waive the shipping fee (limited to Taiwan Island).
Q9: Can you do cash on delivery?
A9: The black cat delivery service we use has a cash on delivery service. But they will charge an additional handling fee for cash on delivery (you will still be charged this handling fee for free shipping). The amount of handling fee is as follows: Below 2,000 RMB 30 RMB 2001 - 5,000 RMB 60 RMB
5001 - 10000 yuan 90 yuan
10001 - 20000 yuan 120 yuan
Q10: Why is there no ready-made whole cake when you come to the store?
A10: Because the cakes are freshly made by the store manager according to the order of the order, the average waiting period is about one week. Occasionally, the store manager will make 1-2 extra cakes, but most of them will be sold out soon after the store opens. If you need to come to the store to buy cakes, please send us a message via fb/line or call to make an appointment one week in advance!
Q11: Why are the cakes purchased in the store sometimes frozen?
A11: Our main customers order through online home delivery. Because our cakes do not add antiseptic, sterilizing or deoxidizing, dehydrating agents. The preservation period at room temperature or refrigeration is only 2-3 days. So the cakes we made are immediately frozen at -35 degrees C. If you want to come to the store to pick up cakes at room temperature or refrigerated, please make a reservation in advance.
Q12: Why do you only accept cash in your store?
A12: Because the store uses the ordering machine produced by Nissho to order food by itself. In this way, the staff in the store do not need to touch the money when preparing your dessert drink, which is more hygienic. However, the company's models are mainly exported to Japan, and currently do not support electronic payments such as credit cards, EasyCards or Apple Pay. We have already responded to the company and hope to support it in the near future.
Q13: Why don't you make birthday cakes or other French and Japanese desserts?
A13: Days Are Sweet has planned to use online ordering as the main sales method from the very beginning, so our products are mainly based on cakes that are not easily damaged during home delivery. It is difficult for ordinary Japanese, French desserts or birthday cakes not to be damaged during home delivery. In addition, we take no added sugar and low calorie as the main product. Japanese and French desserts usually require a lot of sugar and cream (or even ghee). Our desserts are mainly for customers with specific needs to satisfy their cravings. If you want to eat ordinary desserts, there are many good dessert shops for you to choose from!
Q14: Generally, ice cream shops use ice cream cabinets to pick and dig out. Why do you pack them in cartons? Did you hire an outside factory to do it?
A14: As mentioned earlier, we planned to use online ordering as the main sales method from the very beginning, so after our ice cream is made by the store manager in the back kitchen, it is immediately sealed and packaged for rapid freezing at -35°C. During the epidemic, it is also ensured that ice products will not be polluted by airborne transmission. In addition, if the ice cream cabinet is generally open, the ventilation in the freezer will allow the taste of ice cream to spread to each other. For example, if one of the flavors is strong durian, the taste of durian will diffuse into other ice cream flavors. Our ice cream is sealed and packaged immediately after making, which avoids the trouble of not having a pure taste.
Q15: Why is your ice cream so expensive? Isn’t an ice cream in a convenience store only 3-50 yuan?
A15: Our ice cream uses fruit puree or fresh fruit imported from France. The store manager carefully selects the best ingredients. It uses milk, fresh cream, and sugar alcohols that are 10 times the price of sugar. It is handmade with the best ice cream machine in Italy. Gelato. Generally, the ice cream made in factories uses machines from Taiwan or China. In order to ensure the stability of the production line, only powder can be used. Fruit powder, spices, milk powder, palm oil, corn syrup and other raw materials are used to make ice cream powder or syrup of various flavors. If you can't tell the difference, congratulations! I hope you can enjoy the ice cream in supermarkets to your heart's content, and don't waste money to buy ours.
Q16: What is the difference between your ice cream and ice cream shops outside?
A16: Our ice cream uses fruit puree or fresh fruit imported from France, the best ingredients carefully selected by the store manager, milk and fresh cream, and sugar alcohols that are 10 times the price of sugar. Handmade with the best ice cream machine in Italy Gelato. Generally, the ice cream made in factories uses machines from Taiwan or China. In order to ensure the stability of the production line, only powder can be used. Fruit powder, spices, milk powder, palm oil, corn syrup and other raw materials are used to make ice cream powder or syrup of various flavors. If you can't tell the difference, congratulations! I hope you can enjoy the ice cream in supermarkets to your heart's content, and don't waste money to buy ours.